Smile Direct Club Review

Considering Smile Direct Club aligners? Read this first! Find out who they are, what they do, and whether they’re worth the cost.

If you’re considering signing up for the Smile Direct Club treatment plan, you probably have a lot of questions. Is it worth the investment? Are teeth aligners painful? How do they work? If you’re trying to sort it all out, you’ve come to the right place.

Today, we’re going to conduct an in-depth examination into Smile Direct Club’s teeth aligners. We’ll cover all the bases: impression kits, clear teeth aligners, retainers, and more. As you’ll come to see, the best teeth aligners in 2020 are custom crafted, high-quality, and offer sufficient professional support on the exciting road to your new smile.


What Are Teeth Aligners?

Let’s start with the basics. Teeth aligners are lightweight, non-bulky mouthpieces that slip comfortably over your teeth. Remarkably, they’re custom-made using impressions of your teeth. These days, teeth aligners are an immensely popular, less-costly, less-painful alternative to traditional braces.

However, clear teeth aligners are not designed to correct every dental concern. They work best on mild or moderately crowded teeth. They’ve also proven effective for smiles that are incorrectly spaced.

What Teeth Aligners Don’t Do

Teeth aligners shift your teeth slowly over time. That means they aren’t making any changes to your jaw or bite. As such, teeth aligners are not used to correct overbites, underbites, or extremely misaligned teeth.

The quick and easy 30-second online assessment on the Smile Direct Club website allows you to determine if you’re a good candidate for one of their teeth aligner treatment plans.

About Smile Direct Club

Smile Direct Club is the pioneer of the clear aligner treatment programs, offering their services since 2014. According to their website, Smile Direct Club’s goal is to “safely straighten teeth 100% from home in as little as 4-6 months.” As such, they’re considered by many to be one of the most convenient, cost-effective avenues to a beautiful smile.

With Smile Direct Club, the need for in-person dental appointments is entirely eliminated as everything is accomplished remotely. Impressively, the average treatment plan takes 6 months or less. If you aren’t comfortable doing things entirely remotely, you can visit one of their brick and mortar establishments, known as a Smile Shop.

The journey with Smile Direct Club begins with their easy 30-second online assessment. The results should indicate whether you’re a good match for their service. If you are, you’ll begin the process of meticulously planning your new smile with the help of dedicated  dental professionals.

Let’s break down the process.

How Smile Direct Club Works

It might seem overwhelming or scary to undergo such a significant change from your own home. But it’s important to remember that you aren’t alone. The experts at Smile Direct Club are there to assist you every step of the way.

3-D Scan Or Impression Kits

First, you can go to a nearby Smile Shop to get a FREE 3-D scan. Or, you can opt for the at-home impression kit. With the impression kit, you make an impression from the comfort of your own home. Then you send it off to the folks at Smile Direct Club so they can get to work creating your custom-fitted clear teeth aligners.

Smile Preview

Before you even get started wearing your aligner, Smile Direct Club sends you a preview of your final smile. This preview offers a glimpse of the future and helps encourage you to stick with your plan.

Clear Teeth Aligners

Your custom aligners arrive by mail. These are meant to be worn 24/7 except when you’re eating or drinking anything other than water. Aligners are changed out every week or every other week. Conveniently, Smile Direct Club will send you helpful reminders via text about when to change your aligners.

Nighttime Clear Aligners

If you aren’t crazy about the idea of wearing aligners 24/7, you can opt for a nighttime-only treatment plan. If you choose to wear your aligners only at night (10 hours nightly), your estimated plan-duration jumps from 5-6 months to 10 months.

Although most people opt to wear their aligners all day to expedite the process, it’s great to know you have options. Either way, you’re committing to a process that’s considerably shorter in duration than traditional braces.


The typical length of time for the entire process is 6 or more months. One of Smile Direct Club’s experienced orthodontists will determine the duration you need upon review of your 3-D images.


When you’re done with your aligners, usually around the 6 month mark, you have the option of ordering a set of retainers to keep your brilliant new smile looking its best. The retainer is worn only at night and is used to maintain the achieved result.

Professional Support

Throughout the process, you will send periodic photos to a dentist or orthodontist for their review. Thanks to this consistent, professional support, the experts at Smile Direct Club are able to ensure you’re on the right track with your plan.

Customer Service

One of the best aspects of Smile Direct Club is their outstanding customer service. Although obtaining your smile goals can be a somewhat lengthy process, the experts at Smile Direct Club provide unparalleled support and consistent feedback all along the way.

In addition to sending you a smile preview, Smile Direct Club supplies you with informative emails, reminders, in-depth articles, and a booklet with tons of common questions and answers.

When you need support, you can reach Smile Direct Club 24/7 on their 800 number. Or, if it’s not urgent, you can send an email and hear back within 24 hours.

Check out some of the amazing feedback

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Another reason for Smile Direct Club’s immense popularity is their monthly payment plan option. Not only are clear aligners less costly than braces, you can break the investment down into a manageable monthly payment plan.

Aligner Modeling Kits

Their modeling kits are only *$59 and that pricing is the same when visiting one of their SmileShops™. That cost is refundable if the orthodontist determines that you do not qualify for online teeth aligners.

Invisible Aligner

Their invisible aligners are *$1,895. Optional payment plans require *$250 down payment and only *$80 per month for 24 months.


Their retainers (used following your aligner program) are only *$99 per set.

Smile Direct Club

Candid Co.






Free Retainers

        No            ($99 Per Set)

1st One Free ($99 per set)

1st One Free

1st One Free
Payment Plans

Yes, The plan is $250 down, $80 for 24 months.

Yes, as low as $99 for 24 months through Affirm®, 10-30% APR, possible down payment.

Yes, 6,12, & 24-months through Affirm, 10-30% APR, possible down payment

Yes, as low as $83 a month

Insurance Accepted





Other Payment Options

Yes, with FSA, HSA & CareCredit®

Yes, with FSA & HSA

Yes, with FSA & HSA

Yes, with FSA & HSA

Cost: Impression Kit or Digital(3D) Scan
$59 per kit or FREE 3D scan

$95 Per Kit

Retainers are Free

$95 Per Kit

Cost: Aligners






Premium whitening kit, aligner case with aligner purchase

Premium whitening treatment with aligner purchase

Premium whitening kit, aligner case with aligner purchase

BrightByte 3-in-1 Teeth Whitening Foam, HyperByte Vibration Tool & Aligner Case

Additional Products

In addition to their clear teeth aligners and retainers, Smile Direct Club offers a variety of products to help keep your grin going strong.

  • Smile Spa – uses ultrasonic and UV cleaning to clean aligners
  • Bright On teeth whitening products
  • Smile Direct Club electric toothbrush
  • Premium fluoride toothpaste for sensitivity
  • Water flosser with 2 flossing tips
  • Aligner/Retainer cases
  • Lip balm
  • Selfie light – to show off your new smile!


Do you feel like an expert on Smile Direct Club yet? You should! Just in case you need a recap, let’s take a look at the features, pros, and cons of Smile Direct Club.


  • Custom impressions
  • Retainers
  • A custom treatment plan
  • A preview of your new smile
  • Support from professionals
  • Reminders, check-ins, and tons of helpful information


  • Less expensive than braces
  • Less expensive than invisalign
  • No office appointments
  • Receive your aligners in the mail
  • Payment plans available
  • Good for teens and adults


  • Not intended for severe dental issues

In summary, Smile Direct Club offers custom treatment plans for individuals with mild to moderately crowded teeth or improper spacing. Their online quiz is a quick, efficient means of determining if they’re the right option for you.

Once a 3-D scan or impression is taken of your mouth, clear aligners are created and perfectly tailored to your teeth. Based on the impressions, customers receive a preview of their future smile.

No in-person visits are necessary, and you receive your clear aligners by mail. Through supportive check-ins, emails, text reminders, and informative experts help guide you every step of the way. At the end of your treatment plan, there’s an option to purchase a set of retainers to help maintain your perfect new smile.

Overall, Smile Direct Club offers a smart, convenient alternative to traditional braces. Clear teeth aligners are an excellent option for teens and adults looking to improve their smile minus the hassle of repeat dental visits with fees and the exorbitant prices of traditional methods.

FAQ (Frequently Asked Questions)

Are teeth aligners painful?

The answer to this question depends on your teeth. However, most people who use Smile Direct Club report only mild to moderate discomfort which decreases as time goes by.

Can you remove teeth aligners?

Yes. In fact, you’ll want to remove your aligners if you’re consuming any beverage or food other than water.

Will teeth aligners change how I talk?

Some people report a slight difference in speech only while wearing the aligners. The change should not be drastic and is likely more noticeable to the wearer than anyone else.

Is Smile Direct Club only for adults?

Smile Direct Club has plans for teenagers as well!

How do I clean my aligners?

Keeping your aligners fresh and bacteria-free is naturally very important. Smile Direct Club has some great products available on their site to keep your retainers and aligners in tip-top shape. The Smile Spa device uses UV rays and ultrasonic cleaning to zap 99% of bacteria. Smile Direct Club also sells protective storage cases, universal cleaning tablets, and offers plenty of suggestions on how to keep your aligners looking and working their best.